Privacy Policy
This Privacy Policy explains what information Taxabble collects, how it is used, and what choices you have when using the product.
Information We Collect
Taxabble collects information needed to create accounts, operate the application, provide support, improve the product, and maintain a safe service. We aim to collect only information that is useful for running the product and helping users understand their business.
Account Information
When you create an account, we may collect your name, email address, password credentials, workspace name, workspace settings, currency preferences, and profile information. Passwords are stored using secure hashing methods and are not stored in plain text.
Taxabble also stores business records you choose to add, such as clients, projects, invoices, payment status, workspace baseline values, and invoice signature images. This information is used to provide the core command center experience.
Usage Information
We may collect basic usage information such as pages visited, actions performed, timestamps, browser type, device information, IP address, and error logs. This helps us understand product reliability, fix issues, and improve the user experience.
Cookies
Taxabble uses cookies and similar technologies for authentication, session management, security, and product functionality. For example, a session cookie helps keep you signed in while using the application.
You can control cookies through your browser settings, but disabling required cookies may prevent you from signing in or using parts of the service.
Analytics
Taxabble may use privacy-conscious analytics tools to understand aggregate product usage, such as which pages are visited and where users encounter friction. Analytics data is used to improve the product and is not intended to sell or broker personal information.
How Information Is Used
We use collected information to:
- create and manage your account;
- provide clients, projects, invoices, runway, and dashboard features;
- authenticate users and protect account access;
- respond to support requests and product feedback;
- debug errors, monitor service reliability, and improve product quality;
- communicate important product, account, or policy updates.
Data Retention
We retain account and workspace data while your account is active or as needed to provide the service. If you request deletion, we will make reasonable efforts to delete or anonymize your account data unless retention is required for legitimate business, security, legal, or dispute-resolution purposes.
Security
We use reasonable technical and organizational measures to protect user information, including password hashing, session controls, access restrictions, and secure application practices. No online service can guarantee perfect security, so users should use strong passwords and protect access to their email accounts and devices.
Third Party Services
Taxabble may rely on third-party providers for hosting, databases, email, analytics, payment processing, file handling, and operational tooling. These providers process information only as needed to help us operate the service. We do not claim that Taxabble currently holds specific compliance certifications unless they are explicitly published by us.
User Rights
Depending on your location, you may have rights to access, correct, export, restrict, or delete certain personal information. You may also ask questions about how your information is handled. We will respond to reasonable requests in accordance with applicable law and product capabilities.
Contact Information
For privacy questions or data requests, contact us at support@taxabble.com. Please include the email address associated with your Taxabble account so we can verify and respond to your request.